• What if I want something that is not pictured on the site?

  We love to make unique gifts for our customers. If you have a specific product in mind and cannot find it online, just give us a call at 1-800-34-KREMP or contact us via live chat or email. Often we will order fancy and special flowers, plants, balloons, vases, etc. to meet the needs and requests of our customers. We’ve done everything from centerpieces made out of fruit to personalized bottled water for weddings. Please reach out with any of your special requests!Few readers

• The item delivered does not look like what I ordered.

  Substitutions can occur to ensure timely delivery. In all scenarios, the delivered item should still be similar and be filled to the value spent. If you are not happy with what was delivered, please reach out with a picture of what was delivered so we can look into it further and provide resolution like a replacement.Few readers