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Articles on:Ordering Questions
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  • Ordering Questions
  • Order Changes / Cancellations
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  • Things to know about deliveries to Guam, Puerto Rico and the Virgin Islands.
    Flower, container and labor costs outside the continental US can vary greatly. These orders will be filled to value as close as possible to the item selected. Substitution is common and should be expected. Stem count and overall design is subject to change due to local styles, trends and availability. We cannot guarantee the item delivered will match the exact container or flowers shown in the picture. Due to time zones, some areas may need to substitute in order to deliver on the requested datFew readers
  • Where do I enter my coupon code?
    From time to time, we offer coupon codes or discount codes either through our email marketing or social media channels.  If you have a valid code, you can enter it in the coupon code field which is located on the shopping cart page before entering the checkout process. Note- if you found a random code online on some other website, we do not guarantee it will work. There are sites out there that show old, expired or invalid codes. Only codes provided by Kremp Florist directly will work.Few readers
  • What happens if I place an order after the cut-off for same day delivery?
    We make every effort to have your order delivered on the requested day. If the order is placed after the same day cut-off(12:30 in the recipient’s time zone), we will have your order set up for delivery the next available day. During major holidays such as Valentine's Day and Mother's Day, we cannot guarantee same day delivery outside our local area once we hit the cut-off for guaranteed holiday delivery. We recommend placing your holiday orders at least 48 hours in advance to ensure a timely dFew readers
  • Why am I being charged tax?
    It is Pennsylvania state law to charge sales tax on all services. Since we are physically located in Pennsylvania, we must charge tax regardless of the recipient address.Few readers

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